At Healthy Habits and Education (we, us, our), protecting your privacy and handling your personal information with care is a top priority. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you engage with our services, including health education, exercise programs, and related offerings. It also explains how you can contact us to correct, update, or delete your personal information, and how to make a complaint if you have concerns. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We will only collect and process your personal information where we have a lawful basis to do so, including:
With your consent (e.g., when you complete a contact form or sign up for services),
To perform a contract with you, or
To meet our legitimate business interests (e.g., prevent fraud or comply with legal obligations).
By using our services, you consent to this Privacy Policy. You may withdraw your consent or object to the use of your information at any time.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. You’re encouraged to review it regularly. Your continued use of our services after changes are posted indicates your acceptance of the updated policy.
Scope of This Privacy Policy This Privacy Policy applies exclusively to Healthy Habits and Education and the services we provide.
What Is Personal Information? Personal information is any information or opinion that identifies you, or could reasonably identify you, whether true or not and whether recorded in material form or not.
What Information Do We Collect? We may collect personal information directly from you, including:
Your name, contact details, and health-related information relevant to our services;
Payment details for service or product purchases;
Information submitted via our website or contact forms.
We may also automatically collect technical information when you visit our website, such as device type, browser type, and usage data.
Why Do We Collect Your Information? We collect your personal information to:
Provide our health education and exercise programs;
Tailor services to your individual needs;
Communicate with you, including newsletters and updates;
Share promotional offers and information about new programs or events;
Ensure you have a positive experience with us.
Your information is only used for the purpose for which it was collected.
When Do We Disclose Your Information? We do not sell your personal information. However, we may disclose it:
To third parties when required to deliver the services you’ve requested;
In the event of a business sale or transfer;
To enforce our legal rights;
To prevent fraud or illegal activities;
When required by law.
Any third parties receiving your data must comply with applicable privacy laws.
How Do We Collect Your Information? We collect personal information directly from you when you:
Register for our programs or services;
Complete contact forms or newsletter sign-ups;
Communicate with us via phone, email, or in person.
Your consent may be given explicitly (e.g., ticking a box) or implied by your actions (e.g., registering for a service).
What If You Choose Not to Provide Personal Information? You’re under no obligation to provide your personal information, but doing so may limit our ability to offer certain services or communications.
How Can You Opt Out of Communications? You can unsubscribe from our communications at any time by contacting us at [email protected] or using the unsubscribe link in our emails.
Accessing and Correcting Your Information You may request access to, correction of, or updates to your personal information at any time. We aim to respond to all requests within 30 days. Access may be refused if:
The information relates to legal proceedings;
The request is frivolous or vexatious;
Access would threaten health, safety, or public interest.
If we refuse access, we will explain why and advise how to appeal the decision.
How Do We Protect Your Information?We take reasonable steps to protect your personal information, including:
Secure storage systems;
Restricting access to authorised personnel;
Using secure data transmission methods.
However, no online data transmission is completely secure. While we take all reasonable measures, you provide information at your own risk. In the event of a data breach likely to cause serious harm, we will notify you promptly and advise on how to mitigate any potential risks.
CookiesWe use cookies to enhance your website experience and understand how you interact with our site. You can manage or disable cookies in your browser settings, but this may impact website functionality.
Third-Party Websites Our website may contain links to external sites. These third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing personal information.
Contact Us For any questions about this Privacy Policy, to access or update your personal information, or to make a complaint, please contact: Healthy Habits and Education Email: [email protected] Phone: 0410 476 552 Address: 107 Wollumbin Rd, Murwillumbah NSW 2484